CUSTOMER SERVICE SUPERVISOR
ENOC TASJEEL LLC - UAE
Job Purpose
The Customer Service Supervisor has the overall responsibility in Registration hall. He is also responsible to manage all RTA & SHJ. Police vehicle registration transactions and support service transactions at the site.
Detailed Description
Principal Accountabilities
1) Site Level: Responsible to manage CSRs data entry from Customers’ Documents on RTA & Sharjah Policy system and ensure that the correct information required by RTA is also entered in the system for proper processing for testing and registration purpose. Prepare duty roaster for all CSRs in co-ordination with Site Manager.
2)Cash Handling: Responsible for all CSRs cash transactions at the counter, where applicable, and tallying of cash with the system printouts at the end of the shift and safe handing over of the same to Site Manager.
3)Customer Service: Ensure CSRs maintain a high standard of customer service at the site and deal with all the customer is a highly professional and cordial manner.
To ensure that the customer leaves the counter with all his transactions completed and that he/she is correctly guided to proceed to other depts.
4)Site Image: To behave confidently and ensure the proper projection of company’s image to the customers. Maintain Good relation with RTA & Tasjeel staff.
5) Productivity: Ensure all CSRs achieve daily/monthly targets that are set by site Manager and Area Manager.
6) Business support: support site Manager & Asst. Site manager to achieve monthly site revenue targets.
7) Quality Management System: Ensure Tasjeel QMS compliance at the counter.
Storekeeper
To liaise closely with the all Departments on inventory levels and slow/non-moving items.
To give support while cost controller makes test checks on the stored goods.
To ensure all the items are received in a proper pack with labels except vegetables and fruits.
To issue only against a fully authorised store requisition either by online or my manual.
To carry out monthly inventories as per closing schedule time table and with the assistance of 1 member of the finance department.
To inform the Cost Controller of any discrepancies in stock quantity 'On hand' with computerised stock quantity.
To extend the support to receiving clerk and ensure supplies delivered and receipt in time.
To give support to payable supervisor on all invoices discrepancies
To query the GRR with receiving clerk in case of discrepancy in stores receipts.
To keep all monthly consumption files and submit to AFC/CA whenever required
To provide the data as when needed by Cost controls department
To maintain a filing list where all correspondences are recorded for anytime verification in detail
To keep all files neatly and in a safe custody
To monitor the Walk in cold rooms which are properly temperature controlled. Liaise with Engineering as per the situation
To promote efficiency, confidence, and courtesy towards colleagues.
To generally promote and ensure good relations with Operational and department colleagues.
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
To adhere to Company and Hotel rules and regulations at all times.
To report any equipment failures/problems (within stores visibility) to the Maintenance Department.
To pass any maintenance requests to the Maintenance Department.
To participate in any Training/Developments schemes as recommended by senior management.
To comply with any reasonable request made by Department Head to the best of your ability.
To make a timely suggestion to Controller simplifying documents and providing lead to avoid duplication issues.
To ensure that the standards required by Qatar Law and by Department are maintained at all times in the areas specified above.
To give support while cost controller makes test checks on the stored goods.
To ensure all the items are received in a proper pack with labels except vegetables and fruits.
To issue only against a fully authorised store requisition either by online or my manual.
To carry out monthly inventories as per closing schedule time table and with the assistance of 1 member of the finance department.
To inform the Cost Controller of any discrepancies in stock quantity 'On hand' with computerised stock quantity.
To extend the support to receiving clerk and ensure supplies delivered and receipt in time.
To give support to payable supervisor on all invoices discrepancies
To query the GRR with receiving clerk in case of discrepancy in stores receipts.
To keep all monthly consumption files and submit to AFC/CA whenever required
To provide the data as when needed by Cost controls department
To maintain a filing list where all correspondences are recorded for anytime verification in detail
To keep all files neatly and in a safe custody
To monitor the Walk in cold rooms which are properly temperature controlled. Liaise with Engineering as per the situation
To promote efficiency, confidence, and courtesy towards colleagues.
To generally promote and ensure good relations with Operational and department colleagues.
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
To adhere to Company and Hotel rules and regulations at all times.
To report any equipment failures/problems (within stores visibility) to the Maintenance Department.
To pass any maintenance requests to the Maintenance Department.
To participate in any Training/Developments schemes as recommended by senior management.
To comply with any reasonable request made by Department Head to the best of your ability.
To make a timely suggestion to Controller simplifying documents and providing lead to avoid duplication issues.
To ensure that the standards required by Qatar Law and by Department are maintained at all times in the areas specified above.
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Obeikan Investment Group (OIG) - UAE
Responsible for IT first level support and On-Call duty to support in installing, administrating servers, laptops/desktops, installing upgrades, monitoring network performance, help desk support.
Responsibilities:
1. Responsible for IT first level support and On-Call duty.
2. Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc.
3. Assists in supporting corporate applications; internal corporate servers, user desktops, etc.
4. Assists with basic troubleshooting, backup, and archiving.
5. Helps install and improve computer software and network equipment.
6. Creates network and email accounts for new users.
7. Sets up computers for new users and ensures delivery of equipment to users in different locations if necessary.
8. Updates company phone lists and email address books.
9. Helps answer all trouble calls/emails and enters work orders into our tracking software.
10. Assists in administering and maintaining local and web-based versions of our tracking software.
11. Assist in the administration and maintenance of Internal System programs.
12. Interacts with internal clients to resolve basic help desk issues; communicate with internal clients in a professional manner maintaining confidentiality.
13. Provide responses to internal clients in a timely manner.
14. Assist to the inventory management of software licenses, software, hardware, and other IT supplies.
15. Assist in purchasing of software, hardware and other IT supplies.
16. Promotes responsible usage and care of corporate equipment.
17. Responsible for generating monthly reports.
18. Responsible for weekly backup in tapes and storing it in the remote locations.
19. Supporting IT Infrastructure manager in projects and trouble shooting.
20. Should have a good communication skill to communicate with regional offices.
21. Responsible in managing company’s backup solution.
Required work experience and skills:
4-5 years of experience in:
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- Supporting users and managing IT helpdesk ticketing system.
- Specialized in Windows 7, Windows 8 & Windows 10 OS with sound knowledge of trouble shooting.
- Security & backup technology knowledge is must.
- Knowledge on virtual environment (Hyper-V & VMware) is must.
- Strong knowledge in Windows server environment is must.
- Good knowledge in exchange servers is required.
- Knowledge in storage technology is required.
- Security & backup technology knowledge is must.
- Network knowledge is preferred.
Required educational qualifications:
Bachelor’s degree must.
Microsoft MCSA and Cisco CCNA is required.
Other additional requirements / pre-requisites
Positive attitudes and good interpersonal skills
Web Developer
TranscendLux FZE - Dubai
AED4,000 - AED6,000 a month - Full-time, Contract
Urgent
Required Front and Back end developer
Candidate must have experience in the below
The project is developed using the following technologies:
— Python as a main back-end language with Django framework
— React.js as a main front-end framework
— GraphQL as an API (build with Python as well)
— PostgreSQL database
— Deployed to Ubuntu server
— Python as a main back-end language with Django framework
— React.js as a main front-end framework
— GraphQL as an API (build with Python as well)
— PostgreSQL database
— Deployed to Ubuntu server
This position has great possibilities for growth in terms of salary package as well as position.
Please contact me.
Thanks,
Faiz
Job Types: Full-time, Contract
Salary: AED4,000.00 to AED6,000.00 /month
Experience:
- Web Development: 3 years (Preferred)
Location:
- Dubai (Required)
Waiter
Posting Date Oct 21, 2018
Job Number 18002X4W
Job Category Food and Beverage & Culinary
Location Sheraton Dubai Creek Hotel & Towers, Dubai, United Arab Emirates VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
Job Number 18002X4W
Job Category Food and Beverage & Culinary
Location Sheraton Dubai Creek Hotel & Towers, Dubai, United Arab Emirates VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
Explore our very big world
We welcome you to join our global and diverse family. Whether you’re new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.
Rewards for work, benefits for life
You’ll be supported in and out of the workplace through:
- Discounts on hotel rooms, gift shop items, food and beverage
- Learning and development opportunities
- Recognition programs
- Wellbeing programs
- Encouraging management
- Team-spirited colleagues
The impact you’ll make
You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.
What you’ll be doing
- Welcome guests and promptly attend to tables
- Serve food and beverages to guests making recommendations if needed
- Share your menu knowledge to assist guests with questions and special requests
- Record transactions in the MICROS system correctly and timely
- Check-in with guests to assure satisfaction with each course and beverage
- Clean tables, complete closing duties and re-stock tableware and other supplies
What we’re looking for
- Great conversational skills and teamwork-oriented
- Positive outlook and outgoing personality
- Previous serving experience is a big plus
This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.
Connect your passions with a rewarding opportunity
You’re a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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